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Getting Help & Using Support Services Safely

Getting Help Safely | Aware360 Pro

Getting Help Safely

What support services do — and how to use them discreetly.

šŸ”’ Getting help does not mean losing control. You choose what happens next.

Why Getting Help Feels Hard

Common fears
  • Fear of being judged
  • Fear of losing children
  • Fear of escalation
  • Fear of not being believed
Why these fears are understandable

Abuse trains people to avoid risk. Hesitation is a safety response.

What Happens Behind the Scenes

Support services work quietly and confidentially.
When you make contact
  • Your details are protected
  • Notes are minimal and secure
  • No automatic reporting
Risk checks

Risk is assessed to support safety — not to force action.

Different Types of Help (Explained Simply)

Helplines & Live Chat

Immediate listening, reassurance, and options.

IDVA / Advocate Support

Specialists who help with safety, housing, courts, and planning.

GPs & Health Services

Can document harm and refer quietly to specialist help.

Police (optional)

Only when you choose or when immediate danger exists.

Preparing Before You Reach Out

Low-risk preparation
  • Choose safe times
  • Use private browsing
  • Have key information ready

If Children Are Involved

What services focus on

Keeping children safe while supporting parents — not punishment.

After First Contact

What usually happens next
  • Follow-up options
  • Safety planning
  • No pressure decisions

Getting Help Flash Cards

Getting help means…
Gaining options, not losing control.
šŸ“ž National Domestic Abuse Helpline (UK): 0808 2000 247
🌐 https://www.gov.uk/guidance/domestic-abuse-how-to-get-help